FAQ's

What countries do you ship to?

Too often, people take it for granted that websites and E-Commerce stores will ship to them. After all, if you can find it online, it would make sense that you should be able to buy it, right? Unfortunately, that’s not always the case. If you’re only shipping domestic orders, or perhaps you only ship to certain countries, make sure that you spell that out for visitors ahead of time. The last thing you want is someone getting to the checkout before realizing they can’t get shipping to their country of residence.

What is your retuHow can I place an order?rn/exchange policy?

To place an order, simply browse our products, select the items you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout, enter your shipping details, and choose a payment method.

What payment methods do you accept?

We accept various payment methods including:

  • Credit/Debit Cards (Visa, MasterCard, RuPay)
  • Net Banking
  • UPI (Google Pay, PhonePe, BHIM, etc.)
  • Wallets (Paytm, Mobikwik, etc.)
  • Cash on Delivery (COD)
  • EMI Options (on select credit cards)
How do I track my order?

After your order is dispatched, you will receive a tracking number via email or SMS. You can track your order [here] using the tracking number.

What is your return and refund policy?

We offer a hassle-free return policy within 10 days of delivery. If you are not satisfied with your purchase, you can initiate a return through our website. Refunds are processed within 10 days after we receive the returned item.

How long will it take to receive my order?

Delivery times vary depending on your location. Typically, orders are delivered within 5 to 7 business days. During sales or festive seasons, delivery might take a bit longer due to high demand.

Do you offer free shipping?

Yes, we offer free shipping on orders above ₹499. For orders below ₹1099, a nominal shipping fee will be applied.

 

Are there any additional charges like GST?

The prices listed on our website are inclusive of GST. There are no hidden charges.

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